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Customer Service > Shipping

Shipping Rules and Restrictions

  • The Shipping & Handling cost for your order is based on the total value of the order prior to application of any discounts or promotions.
  • Shipping & Handling will be charged at the time of shipment. In the event the original purchase contained a pre-order or backorder item, Shipping & Handling will be assessed for the entire order at the time of the initial shipment.
  • You will not be charged for any item until it is shipped. (You may be billed for items purchased with a debit or bank card immediately upon order confirmation).
  • Different shipping methods are available, depending upon the items purchased and the shipping destination.
  • Orders are shipped on business days only. (Business days are Monday-Friday, excluding federal holidays within the United States).
  • Please call a Customer Care Representative at 1-866-217-2927 if you have any questions.